Shipping policy

WeCreat3D products are carefully prepared and shipped from the United States.

Many of our products are made to order. Processing time may vary depending on the product and current order volume. Any estimated processing or delivery times shown on the product page or at checkout are estimates and are not guaranteed.

For U.S. orders, standard shipping rates are shown at checkout.

Free standard shipping is available on qualifying U.S. orders of $50 or more.

Express shipping may also be available for an additional charge.

Once an order has shipped, customers will receive tracking information when available.

If an order appears to be lost in transit, please contact us at info.wecreat3d@gmail.com. We will review the tracking and, when appropriate, open a claim with the shipping carrier. If the carrier confirms that the package was lost, we will replace or refund the order.

If an item arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged item and packaging. After verification, we will arrange a replacement or other appropriate resolution.

We are not responsible for delays caused by the carrier, severe weather, incorrect addresses supplied by the customer, or other circumstances outside our control.

Customers are responsible for providing a complete and accurate shipping address. Additional shipping charges may apply if an order must be reshipped because an incorrect address was entered during checkout.